County social welfare boards are responsible for decision-making with regard to child welfare services. The county social welfare board’s (fylkesnemndene for barnevern og sosiale saker) primary task is to make decisions pursuant to the Child Welfare Act. These decisions are about such things as whether the child welfare service is to assume the care and control of a child, or whether the child is to have contact with his/her parents or not.
Prosak is a procedural system, which will be an improvement of the current system that County social welfare boards use to process their cases. The new procedural system will both improve the technical system, as well as the user-friendliness for the board leaders and executive officers.
The solution supports intricate case treatments, with long sequences that end users must complete without errors. We therefore produced over 200 unique screenshots in Balsamiq to cover the system’s many functionalities. I was also responsible for graphic redesign of ProSak, based on principles from Universal Design. Please note that all names and case info in the screenshots below are fictional, and made in Illustrator and Photoshop.